Bay Area Community Resources is an equal opportunity employer and encourages a diverse workforce. 

Job Purpose

The Clinical Case Manager has primary responsibility for providing clinical case management and group counseling services to young male survivors of chronic and complex trauma and violence and who are experiencing continued trauma symptoms. The interventions are culturally competent, trauma-informed mental health services including: assessment of student health and mental health needs, crisis intervention, individual and group counseling, outreach and case management, linkage to resources, education and referral services on a variety of health-related topics, development of health-related resources within the student health and enrichment center, and support/referrals for parents/guardians whenever possible. Students who have been identified as highest need will participate in trauma informed cognitive behavioral therapy or restorative justice groups.

The Case Manager is part of the Community School team providing trauma-informed, positive discipline and practices. The Case Manager works closely with the Community School Coordinator at designated schools and under the supervision of the BACR Program Director.

Principal Activities

  • Maintain a case load of students referred for YMEC services
  • Facilitate evidence-based trauma informed groups as needed, based on consultation with the Community Schools Coordinator and School Administrators.
  • Provide crisis intervention services
  • Respond to student referrals in a timely manner, and notify referral source of the disposition of the referral while maintaining client confidentiality.
  • Assess student needs and make appropriate referrals to health-related resources and information.
  • Provide workshops to caregivers and school personnel on trauma-related topics.
  • Coordinate closely with the Community Schools Coordinator and other health providers on campus
  • Maintain effective communication with school administrators and other school personnel, informing them about activities and services and eliciting their input into program development.
  • Conduct assessments and provide follow-up education and referrals to students who have been identified as “highest needs”.
  • Communicate with parents in order to inform them about services, provide linkage and referrals to resources in the community, and obtain consent for treatment of minors.
  • Engage parents and families as part of the healing process for young men referred to YMEC services.
  • Meet with parents and guardians face-to-face whenever possible to gather information and to elicit their support for client goals.
  • Maintain client case files.
  • Attend disposition meetings and other school and BACR meetings as required.
  • Provide teacher consultation to increase the understanding of violence and trauma and their effects on survivors, and offer solutions to better support students.
  • Develop additional resources for the student health and enrichment center by linking with other programs and institutions in the community.

Skills and Knowledge

  • Proven track record of working effectively within schools with in a multi-ethnic and economically diverse urban community.
  • Understanding of trauma-informed practices required.
  • Must have previous experience providing individual and group counseling to adolescents at a school setting, and must demonstrate a strong understanding of the social, developmental and mental health issues of adolescents and their families.
  • Strong skills in group facilitation, especially with this population
  • Experience and commitment to collaborating with parents, teachers and school staff.
  • Masters Degree in Counseling, Clinical Social Work or Psychology preferred.
  • Spanish language ability preferred.

Personal Qualities

  • A commitment to and strong belief in the mission of the agency;
  • Ability to maintain goals and priorities in dealing with varying challenges;
  • Ability to be flexible in working with people and organizations with different viewpoints.
  • Excellent communication and organizational skills.